COMPLIMENTS, FEEDBACK AND COMPLAINTS
We welcome your feedback, good or bad, as it provides us with a valuable opportunity to improve our services. In some instances, our service might not work exactly as you want it to.
If this happens please let us know. All feedback is taken seriously and is managed in line with our Services Complaints Policy.
You may choose to make your feedback or complaint directly to us by calling us on 0497 853 346
Alternatively, share your anonymous feedback here. Simply complete the online feedback form to help improve our services.
If for any reason you are unhappy with the response you have received from Complete Care Coordination, you can find contact details for your State and Territory Complaints and Feedback in our handbook.